Refund and Returns Policy

Voodoo Marine’s mission is to outfit, educate, and inspire boaters! Our goal is to make purchasing products as easy as possible so you can spend more time on the water. We understand from time to time you may purchase items that need to be exchanged or refunded. Our return policy is intended to assist you with getting the right product for your boating experience.

If your Voodoo Marine purchase does not meet your needs or expectations, package your unused item in its original packaging with proof of purchase.

There are certain items we sell that are unable to be returned due to their specialized use or characteristics; refer to the list below for items that cannot be returned:

• Any installed product
• Items past their expiration date such as flares, charts, publications
• All gas, electric, and trolling motors
• Items that are registered such as boats, EPIRB, PLBs, SPOT, Class B AIS, and life rafts
• All special orders
• Any cut or customized items such as boat covers, cable, rope, hose, chain, or rigging
• Open computer software and electronic charts
• Air conditioners, generators, and appliances

Manufacturer Support

Many manufacturers have extensive service centers that can support most product issues. If you need help reaching a manufacturer contact Customer Service at +1 727-519-6720, through LIVE Chat, or by email [email protected]. You can locate vendor information here.

Return Policy Abuse

Voodoo Marine reserves the right to refuse service to anyone suspected of abusing any Voodoo Marine policy.

Electronic Devices

Please remember to delete/remove your data and information on identified defective electronic devices before sending the product to the manufacturer or store.

Refund Methods

Returns made within 30 days of purchase will be refunded to the original form of payment or Voodoo Marine gift card if requested. If a refund is requested after 30 days, your refund will be made in the form of a Voodoo Marine Gift Card.

We can return funds only to debit cards with the MasterCard or Visa Insignia. We will issue a Voodoo Marine Gift Card or company checks for purchases made using other debit cards. Cash purchases over $100 can be refunded to Voodoo Marine Gift Card or Voodoo Marine company check.

If you have misplaced your receipt, please reach out to us at [email protected]. We will make every attempt to verify your purchase.